Refund Policy

Refund Policy — essarapk.store

Refund Policy

At essarapk.store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 14 days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • It must be in the original packaging.

  • Proof of purchase (order number or receipt) is required.

Non-returnable Items

Certain items cannot be returned:

  • Gift cards

  • Downloadable/digital products

  • Personal care or hygiene products (if applicable)

  • Items marked as “Final Sale”

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again.

  • Contact your credit card company (it may take some time before your refund is officially posted).

  • Contact your bank.

If you’ve done all of this and still have not received your refund, contact us at support@essarapk.store.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Shipping costs are non-refundable.